IMPORTANT CLIENT UPDATE - FOLLY GARDENS CHELTENHAM BRANCH TEMPORARY CLOSURE
Our Folly Gardens Cheltenham Clinic will be temporarily closed due to staffing shortages. This closure is expected to last 32 weeks, starting from February 28, 2025 through to early October 2025.
Alternative Arrangements
You can still access our services at any of our other Folly Gardens Clinics, with your closest being our Bishops Cleeve clinic.
Your pets' records will be readily accessible, and you will receive the same compassionate, professional care that you have come to expect from us.
We remain committed to your pet's preventative health and will be able to support you with the provision of the Health Plan for your pet at either the Bishops Cleeve or Tewkesbury clinic.
Bishops Cleeve, 2 Church Road, Bishops Cleeve, GL52 8LR
Walton Cardiff, 12 Columbine Road, Walton Cardiff, Tewkesbury, GL20 7SP
Mobile Vet Service
We are also able to continue offering our mobile consulting van, which can visit you and your pets in the comfort of your own home. This service carries an additional charge of just £53.50 (price correct as of January 15, 2025). This is ideal if you have a number of pets who all require treatment at the same time or if they get particularly stressed when visiting a clinic.
Contact Information
For appointments, please visit our online booking page. To order repeat medications and food, please ensure you place your orders in advance.
We are here for you and your pet, so please, if you have any questions or would like to find out more, contact us here.
We appreciate your understanding and continued support during this period. We look forward to welcoming you and your pets back into our clinic soon.
Warm regards,
The Team at Folly Gardens Vets
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PRESCRIPTIONS UPDATE
On 1st September 2023 our regulatory body, the Royal College of Veterinary Surgeons (RCVS) introduced new guidance on prescribing prescription-only medicines. There was a grace period until 1st January 2024 for some classes of medication including parasiticides (flea, tick and worming treatments). The new guidance requires that a clinical assessment, which usually entails a physical examination of your pet, be performed every time antibiotics, antifungals, antivirals and parasiticides are prescribed.
The guidance is an important step towards ensuring responsible antimicrobial use and reduces the veterinary impact on the wider issues of global antibiotic resistance and decline in insect populations.
Your pet will need to have seen a Veterinary Surgeon for an in-person consultation to make an appropriate parasiticide treatment plan personalised to their lifestyle and risk. We will aim to do this at regular, routine vaccination and health check appointments to reduce the need for additional appointments. However, a separate 'parasiticide check up' consultation may be required.
We will enter a prescription 'authorisation' of our recommendations onto your pet's clinical notes, which can then be used to issue medication for the following 12-months. Once this authorisation is in place you can order parasiticide treatment as you previously have done so.
A 'parasiticide check up' consultation is free for members of our Pet Health for Life (PH4L) plan.
For long term prescription medication which is not an antimicrobial/antiparasitic, our usual policy of requiring a regular examination usually every 3-6 months continues to apply. The medication review consultations will be charged at our usual fees.
You can read the full guidance from the RCVS on their website.
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Here at Folly Gardens, we are committed to providing the best quality healthcare for your pet.
IMPORTANT CLIENT UPDATE
Please note from Wednesday 1 November our Cheltenam branch will be closed every Wednesday.
In advance, we apologise for any inconvenience this may cause.
We are committed to providing the best quality healthcare for your pet and look forward to seeing you soon.
Here at Folly Gardens, we are committed to providing the best quality healthcare for your pet.
If you are not registered to our Pet Health for Life Plan, do check our website to find out how you can save money and relax, knowing your pet’s treatments are kept up to date.
Have you tried our online booking service? With no separate app and the choice of clinics to attend, arranging to see us couldn’t be easier!
Simply click on the ‘Book an appointment’ on our website to find out more.
For more information about our clinics, please visit our website here.
We look forward to seeing you soon. Please contact us for further information.
