Reception- Admin

Sally Cooper

Director

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Louise Green-1

Louise Green

Receptionist

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Louise has been our full time receptionist at Walton Cardiff for last three year following a successful career in Veterinary sales.

Louise particular interests at work include diet advice, stock ordering and meeting our clients and their pets.

When she’s is not working, Louise, her husband and their two young daughters enjoy walking their dog, swimming, going on bike rides and growing vegetables on their allotment.

They also have a cat and 2 guinea pigs to look after. Busy, busy, busy.....!!!

Rachel Smallwood RVN

practice manager

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As Practice Manager, Rachel enjoys a varied role here at Folly. Rachel is responsible for recruitment of new staff, looking after the team, analysing data, as well as marketing our services and products available.

Rachel is also a qualified registered veterinary nurse. Her previous experience in the veterinary world all comes in handy, having taught Veterinary Nursing and worked for a large pharmaceutical company.

You may well have seen her two lovely tabby cats; dear old Rosie and younger Jim appearing on some of our Facebook feeds.

Outside of work Rachel enjoys trips to Pembrokeshire for surfing and ice cream with her family.

Marty Waterhouse

Marty Waterhouse

Receptionist

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Marty was lucky enough to grow up on a smallholding in the Welsh borders surrounded by poultry, goats, ponies and numerous house pets, but now tries to stick to just dogs and cats!

Marty has an eclectic work history from book buyer, to boarding kennels through to working at the Welsh Mountain Zoo!

Marty’s work as a veterinary receptionist allows her to combine her passions of animals and meeting people. She has a ‘motley collection of scruffs’ at home, three bouncy terrier crosses and a gentle, shy Irish dog of no discernible breed! Left to her own devices Marty would have a house full of charity cases, but as her neighbours already call her ‘Marty the dog lady', she is cautious of taking on any more!

Carol Morris

Receptionist

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Carol has been working on reception here at Folly since 2013 and really enjoys her reception work meeting all the lovely pets and owners. Carol has 2 dogs of her own, Sam who is a Springer aged 14 yrs and Meg, a cross between a Springer and a Pointer aged 7yrs. Carol can be seen walking them both over the Malvern Hills most mornings.

Carols other passion is singing, she is in 3 choirs at the moment, one being Tewkesbury Choral Society. When at home, carol likes nothing more than pottering in her garden- flowers are the favourite!

Bev Fern

Beverly Fern

Receptionist

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felicity

Felicity Hockaday

Receptionist

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Felicity has always had an interest in animals, having grown up on a small holding in the countryside. Surrounded by a menagerie of animals this later lead to her work as a veterinary receptionist. Felicity has a high-spirited cocker spaniel that goes by the name of Angus, who enjoys being supervisor on the farm. Felicity has experience working with a variety of animals both large and small which has lead her to spread her passion throughout Folly Gardens.

jacquie

Jacquie Scarrett

Receptionist

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Jacquie has recently joined the reception team here at Folly. She previously worked as a teaching assistant for 16 years but has decided to follow her dream career of working as a veterinary receptionist.

Over the years, Jacquie has enjoyed doing voluntary work at both Cotswold Farm Park and Cheltenham Animal Shelter, as well being employed as a secretary/receptionist at a major bank and insurance company.

Jacquie has two rescue dogs and a beautiful part-Siamese cat. She enjoys walking in the countryside, reading and camping.

Suzie Matty

Administrator

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Suzie has worked with us her at Folly since Sept 2012, just after she got married. Suze has a varied role in administration - but keeping the client accounts tidy and looking after any paper work for insurance claims are the main parts of her job. A general paper work ‘wizz’ and all round insurance superstar, Suze spends a lot of her day chasing vets around to sign paperwork (ought to be an Olympic sport!) and ensures the smooth running of the practice.

Suzie enjoys working in a happy place with happy people and hopefully ensuring our clients are happy too!

Outside of work Suzie loves sport (good job too having to chase up those vets!), horses, walking her scruffy little terriers and generally being out and about in the countryside. ( we would add drinking wine....but that probably isn't appropriate!!)

Nicki Johnson

Nicki Johnson

Insurance Administrator

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Nicki qualified as a Veterinary Nurse in 1999 and worked full time in nursing before moving to live in Southern Spain in 2013.

It is from her villa in Spain that Nicki carries out her job as Insurance Administrator. Using an internet based system she is able to complete and send claims for several of our major insurance companies, including Sainsburys and PetPlan.

When she's not sending insurance claims, Nicki is Mum to Ryan, who attends a Spanish school and she enjoys baking and decorating cakes for friends and family for their special occasions. She also enjoys family time, walking their Spanish dog Benson, around the hills surrounding their village.